PRIVACY POLICY
Last Updated: [Date]
Effective Date: [Date]
1. Introduction
Welcome to Flambe Restaurant ("we," "us," or "our"), located in Dubai, United Arab Emirates. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.flambe.ae), make reservations, or interact with our services.
2. Information We Collect
2.1 Personal Information You Provide We collect personal information that you voluntarily provide to us, including but not limited to:
Contact information (name, email address, phone number)
Reservation details (date, time, party size, special requests)
Payment information (credit/debit card details - processed securely)
Dietary requirements or special needs
Feedback and reviews
Marketing preferences
2.2 Automatically Collected Information When you visit our website, we may automatically collect certain information, including:
IP address and browser type
Device information (operating system, screen resolution)
Pages visited and time spent on our site
Referring websites
Location data (approximate)
2.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. This includes:
Essential cookies for website functionality
Analytics cookies to understand visitor behavior
Marketing cookies for targeted advertising on Facebook, Instagram, and Google Ads
3. How We Use Your Information
We use your personal information for the following purposes:
Reservation Management: To process, confirm, and manage dining reservations
Customer Service: To respond to inquiries and provide support
Payment Processing: To handle transactions securely
Marketing Communications: To send promotional offers, newsletters, and updates (with your consent)
Website Analytics: To understand how visitors use our website and improve our services
Compliance: To comply with legal obligations and regulatory requirements
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
Third-party Service Providers: Payment processors, reservation systems, and analytics providers
Marketing Platforms: Facebook, Instagram, and Google Ads for targeted advertising campaigns
Legal Authorities: When required by law or to protect our rights
Affiliated Businesses: With your consent for joint promotions or services
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Secure encryption for data transmission
Access controls and authentication
Regular security assessments
Staff training on data protection
6. Your Rights
Depending on your location and applicable laws, you may have the following rights:
Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Restriction: Limit how we use your information
Portability: Receive your information in a usable format
Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at the information provided below.
7. International Data Transfers
As a Dubai-based restaurant, we may transfer your information to countries outside the UAE. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Marketing Communications
We send marketing communications only with your explicit consent. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Flambe Restaurant Address: First floor west end, Mall of The Emirates - Sheikh Zayed Rd - Al Barsha - Al Barsha 1 -
Dubai Phone: +971 54 777 9503 Email: info@flambe.ae Website: www.flambe.ae